Mobile / Sports
zh88 collects only the account and transaction data needed to keep your wallet path working — your bKash records, Bank Transfer history and login activity are held under the terms set out below. Access to this platform and the rights described here depend on your local law and eligible region.
This policy explains what personal information zh88 collects when you create an account, make a deposit through bKash or Bank Transfer, browse the lobby or contact our support team. We collect information in two broad ways: data you give us directly — your registration details, wallet identifiers and payment instructions — and data generated automatically when you navigate the site, such as device type, session timestamps and transaction status. We use this data to process your account actions, verify payment instructions sent through bKash or Bank Transfer, maintain your transaction history and respond to account queries. We do not sell your personal data to third parties for their own marketing purposes. Where we share data with payment processors or security services, that sharing is limited to what those parties need to complete the specific task — for example, confirming a bKash deposit reference or flagging a login from an unrecognised device. Retention periods follow the operational and regulatory requirements applicable in the regions where this platform is available. Your rights under this policy apply where local law and eligible-region rules permit them, and we will tell you if a request falls outside what we can action.
This policy covers every interaction that happens on zh88 and within your signed-in account area. Understanding exactly what falls inside and outside its scope helps you know which questions to bring to us and which to take elsewhere — for example, to your mobile wallet provider directly if your bKash or Bank Transfer query is about their own service terms.
All data collected when you log in, update account details or verify your identity falls within this policy. This includes login timestamps, device identifiers and any information you enter in the account settings area.
Deposit and withdrawal records processed through bKash or Bank Transfer are covered here. We store transaction references, amounts and status for as long as operational and applicable regional requirements demand.
Browsing data collected on zh88 — including pages visited, session duration and cookie preferences — is within scope. You can review cookie settings through your browser controls at any time.
Payment providers like bKash and external Bank Transfer networks operate under their own privacy terms. Once a transaction leaves our platform to complete at their end, their policy governs that stage, not ours.
You are not a passive data subject here — there are concrete steps you can take regarding the information zh88 holds on your account. Start by signing in and opening the account area, where your transaction history, registered payment methods and profile details are displayed directly. If something looks incorrect — a name spelling, a registered mobile number or a linked wallet identifier — you can request a correction by contacting support with the relevant account reference. Where your local law gives you the right to ask what data we hold, you can submit that request through the support channel; we will respond within the timeframe required by applicable rules in your region. If you believe your data has been handled outside the terms of this policy, you have the right to raise that as a formal question. Every request should include your account identifier so our team can locate the right records quickly and respond accurately.
Sign in and open the account area to see your transaction history, registered mobile number and active payment references — no need to contact support for a routine check.
If a registered detail is wrong, contact our support team with your account reference. We will verify the request and update the record where our policy and applicable rules permit.
Where your local law allows a data access request, submit one through the support channel. We will confirm the data categories we hold and the basis for holding them.
If you think we have handled your data outside these terms, raise it with support directly. Formal queries receive a documented response within the timeframe set by applicable regional requirements.
If you have a question about how zh88 holds or uses your data, or if you want to act on any of the rights described in this policy, use the contact routes below. Please include your account identifier in every message so we can pull the right records without delay. Availability of each channel and response timelines depend on the published operating details shown in your signed-in account area — we do not quote specific hours here to avoid any mismatch with what is actually shown there.
Open the chat widget inside your signed-in account to raise a privacy question in real time. Have your account reference and the specific data point you are asking about ready before you start the conversation.
Send a written privacy request to the support email address published in the account help section. Written requests work well for data access or correction queries where you need a documented reply.
The help section inside your signed-in account lists the current contact routes and any region-specific guidance for privacy requests. Check there first if you are unsure which channel applies to your query.
Handling your account and payment data carefully is not optional for us — it is the foundation on which the account-to-wallet path works. From the moment you register through to every bKash deposit reference or Bank Transfer record we store, each step follows a defined internal process. We describe the key areas below so you can see exactly where your data sits and who has access to it.
bKash and Bank Transfer references are stored in your transaction log and used only to process your account actions or respond to a dispute. We do not reuse payment references for marketing profiling or share them with unrelated third parties.
Session cookies help us keep you signed in and remember your account preferences between visits. You can clear or block cookies through your browser settings; doing so may affect how certain account features behave on your next visit.
Your account password and any verification step shown in the account area are your primary security controls. We do not store passwords in plain text. If you notice an unrecognised login, use the account security options visible after sign-in to take action.
We keep your data for as long as required by the operational and regional rules that apply to this platform. When the retention period ends, data is deleted or anonymised. You can ask about the retention period for a specific data category through the support channel.
These are the questions our account holders ask most often about how their data is handled. If your question is not here, the support team can help — open the chat widget in your signed-in account or send a message to the support email address shown in the help section.
We collect the details you enter during registration — your name, contact information and any payment identifiers such as a bKash mobile number or Bank Transfer account reference. We also record the device type and session data generated when you first access the site.
Yes. Sign in and open the account area to view your transaction history, registered payment methods and profile details. Where your local law grants a broader data access right, submit a request through the support channel and we will respond as required by applicable rules.
We share payment references only with the payment processor needed to complete your transaction — for example, confirming a bKash deposit reference. We do not sell payment data or share it with unrelated third parties for marketing purposes.
Retention periods follow the operational and regional requirements that apply to this platform. When a period ends, data is deleted or anonymised. You can ask about the retention period for a specific data type by contacting support with your account reference.
Contact our support team through live chat or the published support email, and include your account identifier and the detail you want corrected. We will verify the request and update the record where our policy and applicable regional rules permit the change.
Raise it with our support team directly, either through live chat in your signed-in account or by email. Formal queries receive a documented response. The rights available to you depend on your local law and the eligible region rules that apply to your account.